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Administration
Aligned with the Standards for RTOs 2025
Access to simulated business resources
Assessment Kit-SITXCCS008 Develop and manage quality customer service practices Certificate IV Our learner resources include:Our assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of