Unit Knowledge Guide-BSBCMM411 Make presentations TLI aggressive or abusive customers SIRXCEG006

aggressive or abusive customers SIRXCEG006 Provide online customer service SITHFAB002 Provide responsible service of alcohol If you require RPL Kits with comprehensive benchmarking

Units of competency RIIMCO201D Conduct spreader operations RIISAM203D Use hand and power tools RIIWHS201D Work safely and follow WHS policies and procedures RIICCM206D Support plant operations RIICOM201D Communicate in the workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AURTTL003 Install CNG fuel systems AURTTL001 Inspect and service CNG fuel systems AURTTL002 Diagnose and repair CNG fuel systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBAUD513 Report on quality audits BSBAUD512 Lead quality audits BSBAUD511 Initiate quality audits BSBAUD411 Participate in quality audits * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSFLT211 Develop and use a personal budget FNSFLT212 Develop and use a savings plan FNSFLT213 Develop knowledge of debt and consumer credit FNSFLT214 Develop knowledge of superannuation FNSFLT215 Develop knowledge of the Australian financial system and markets FNSFLT216 Develop knowledge of taxation If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-BSBCMM411 Make presentations TLI aggressive or abusive customers SIRXCEG006Our unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner