Core units SITHIND008 Work effectively in hospitality service SITXCCS015 Enhance customer service experiences SITXCOM010 Manage conflict SITXFIN009 Manage finances within a budget SITXHRM007 Coach others in job skills SITXHRM008 Roster staff SITXHRM009 Lead and manage people SITXMGT004 Monitor work operations SITXWHS007 Implement and monitor work health and safety practices Elective units SITXFSA005 Use hygienic practices for food safety SITHFAB021 Provide responsible service of alcohol SITHFAB022 Clean and tidy bar areas SITXCCS012 Provide lost and found services SITHFAB024 Prepare and serve non-alcoholic beverages SITHFAB025 Prepare and serve espresso coffee SITXFSA006 Participate in safe food handling practices SITXFSA007 Transport and store food SITHIND006 Source and use information on the hospitality industry BSBTWK501 Lead diversity and inclusion BSBSUS411 Implement and monitor environmentally sustainable work practices BSBFIN302 Maintain financial records * We can develop additional elective units that are not listed on request (Please contact us for further information)
procedures and programs If you require RPL Kits with comprehensive benchmarking
fill and seal process FBPBPG4001 Manage bottling and packaging processes FBPBPG4002 Manage filling and packaging of fermented beverages FBPOPR3004 Set up a production or packaging line for operation FBPBEV3001 Operate and monitor a wort production process If you require RPL Kits with comprehensive benchmarking
facilitate and review all aspects of case management CHCDIS009 Facilitate ongoing skills development using a person-centred approach CHCAGE005 Provide support to people living with dementia CHCCSM002 Implement case management practice CHCDIS010 Provide person-centred services to people with disability with complex needs HLTENN061 Apply nursing practice in contemporary aged care settings * We can develop additional elective units that are not listed on request (Please contact us for further information)
Class activities bookThe class activities book helps VET trainers and assessors to create an interactive learning environment
Unit Knowledge Guide-AHCPGD102 Support gardening work CPP Core units SITHIND008 Work effectivelyOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner