Learner Guide-HLTADM011 Manage health billing and accounting system CRICOS Forms Units of competency PSPETH002 Uphold

Units of competency PSPETH002 Uphold and support the values and principles of public service PSPPCY004 Support policy implementation PSPLEG002 Encourage compliance with legislation in the public sector PSPGEN029 Value diversity PSPGEN043 Apply government processes If you require RPL Kits with comprehensive benchmarking

Units of competency BSBSTR503 Develop organisational policy BSBOPS501 Manage business resources BSBOPS504 Manage business risk BSBOPS601 Develop and implement business plans BSBFIN501 Manage budgets and financial plans * We can develop additional elective units that are not listed on request (Please contact us for further information)

test and maintain exhaust systems on diesel engine systems If you require RPL Kits with comprehensive benchmarking

Units of competency SITXGLC001 Research and comply with regulatory requirements BSBGOV402 Work within organisational structure BSBGOV401 Implement board member responsibilities SITXFIN002 Interpret financial information SITXCOM005 Manage conflict If you require RPL Kits with comprehensive benchmarking

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service If you require RPL Kits with comprehensive benchmarking

Learner Guide-HLTADM011 Manage health billing and accounting system CRICOS Forms Units of competency PSPETH002 UpholdOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce