Training and Assessment Strategy-BSB30215 Certificate III in Customer Engagement FNS All assessment resources include context

All assessment resources include context and conditions of assessment

and compliance verification against current national frameworks

Core units BSBSUS201 Participate in environmentally sustainable work practices SHBHBAS001 Provide shampoo and basin services SHBHCLS002 Colour and lighten hair SHBHCLS003 Provide full and partial head highlighting treatments SHBHCLS004 Neutralise unwanted colours and tones SHBHCLS005 Provide on scalp full head and retouch bleach treatments SHBHCUT001 Design haircut structures SHBHCUT002 Create one length or solid haircut structures SHBHCUT003 Create graduated haircut structures SHBHCUT004 Create layered haircut structures SHBHCUT005 Cut hair using over-comb techniques SHBHDES003 Create finished hair designs SHBHIND001 Maintain and organise tools

equipment and work areas SHBXCCS001 Conduct salon financial transactions SHBXCCS003 Greet and prepare clients for salon services SHBXIND001 Comply with organisational requirements within a personal services environment SHBXIND002 Communicate as part of a salon team Elective Units SHBXCCS004 Recommend products and services SIRRMER001 Produce visual merchandise displays SIRRINV001 Receive and handle retail stock SIRXSLS001 Sell to the retail customer If you require RPL Kits with comprehensive benchmarking

Core units BSBHRM403 Support performance-management processes BSBHRM404 Review human resources functions BSBHRM405 Support the recruitment

Training and Assessment Strategy-BSB30215 Certificate III in Customer Engagement FNS All assessment resources include contextYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.