aggressive or abusive customers SIRXCEG006 Provide online customer service SITHFAB002 Provide responsible service of alcohol If you require RPL Kits with comprehensive benchmarking
facilitate and review all aspects of case management CHCCSM004 Coordinate complex case requirements CHCCCS004 Assess co-existing needs If you require RPL Kits with comprehensive benchmarking
Units of competency HLTAAP001 Recognise healthy body systems HLTHPS007 Administer and monitor medications * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency CHCAOD008 Provide advanced interventions to meet the needs of clients with alcohol and other drugs issues CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues CHCAOD007 Develop strategies for alcohol and other drugs relapse prevention and management CHCCCS004 Assess co-existing needs If you require RPL Kits with comprehensive benchmarking
Core units CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTINF006 Apply basic principles and practices of infection prevention and control HLTWHS001 Participate in workplace health and safety Elective units CHCCCS012 Prepare and maintain beds CHCCCS026 Transport individuals
Learning and Assessment Kit-SIRXPDK002 Advise on food products and services ICT aggressive or abusive customers SIRXCEG006Our learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to